Service Promise 6. Proactive Notifications
We'll let you know if anything changes or if there's something important.
When will you be notified?
Is something changing in your situation? Or is action needed? If so, we'll let you know in a timely manner.
How do we keep you informed?
We'll send you a message or post an update in MyGBLT. That way, you'll always know where you stand.
Why am I receiving a notification?
With a proactive notification, we make sure you don’t face any surprises. This way, you can take care of your affairs in a timely manner and stay well-informed.