Would you like to call us and share your story?
It’s important to us that you feel heard and understood. That’s why we’d love to hear your story. That way, we can immediately look for a solution, and you can voice your complaint.
Would you rather file your complaint right away?
You can do that anytime. The quickest way to do this is through MyGBLT.
Would you like to know how we handle complaints?
We believe it is important to be transparent about our services. That is why we publish an overview of the complaints we have handled. You can find this overview on our public portal.