Haven't received a decision from us yet? In some cases, you can send GBLT a written notice of default. Please contact us first by calling 088-064-55-55. We’ll explain why you haven’t received a decision yet. If you’re not satisfied with the explanation, you can issue a formal notice of default to GBLT in writing.

What happens after you issue a formal notice of default to GBLT?

After you issue a formal notice to GBLT, we have 14 days to make a decision. If you still haven’t received a decision after that, you may be entitled to compensation. This compensation is called a penalty payment and can amount to up to €1,442. 

When can you not issue a formal notice to GBLT?

You cannot issue a formal notice to GBLT if we temporarily halt the processing of your objection. This is called a suspension. This may happen, for example, if we need additional information or data from you. We may also postpone the processing of your objection—for example, because we are awaiting a court ruling. In that case, we will ask for your permission to extend the processing time for your objection.